Communicating without clutter
I often hear clients exclaim that even though they communicated their message, it still wasn’t heard. It’s a frustrating situation: the organization takes tremendous time and effort to get the …
Designing business forms
Designing Business Forms Do you require that clients fill in forms? I’m going to go out on a limb and say you answered ‘yes.’ These can be for everything from …
Why you need a style guide
One of my most loved corporate documents has to be the style guide. Sure, strategic plans are full of important information and often directly impact the day-to-day operation and success …